Terms & Conditions
Expert RO Service at Your Doorstep
Urban Fix Care (or a similar multi-brand home appliance service network) generally encompass the following foundational areas. This breakdown covers the standard Terms and Conditions governing doorstep repair and maintenance for RO systems, ACs, refrigerators, water coolers, and washing machines.
- Service Delivery: The company operates as a service network connecting users with certified, background-verified technicians for the diagnostic, repair, installation, or uninstallation of home appliances.
- Authenticity: The platform mandates the use of genuine or brand-compatible spare parts.
- Service Warranty: Most service networks provide a 30-day warranty on labor/workmanship from the date of completion.
- Parts Warranty: Any warranty on replaced components is subject to the specific terms provided by the spare part manufacturer (often ranging from 30 to 90 days), unless explicitly covered under an extended warranty scheme purchased directly through the app.
- Warranty Voidance: The service warranty is instantly voided if a third-party technician, unauthorized individual, or the customer attempts to tamper with, open, or repair the appliance after the initial service.
